Your entire IT department
for a flat monthly fee.
Stop chasing break/fix bills and hiring expensive specialists. Diversicom gives you a full team of engineers, a dedicated help desk, and proactive monitoring — all for one predictable monthly price.
Everything you need. Nothing you don't.
Our managed IT service replaces the chaos of multiple vendors, break/fix invoices, and unanswered support calls with one team that handles it all.
Help Desk
Real humans answer in 15 seconds. Phone, email, or chat — your team gets fast, friendly support from Tampa-based engineers who know your environment.
24/7 Monitoring
We watch your servers, network, and endpoints around the clock. Most issues are resolved before you even know they exist.
Patch Management
OS updates, security patches, and firmware — applied on schedule, tested before deployment, and documented for compliance.
Vendor Management
We manage the relationship with your ISP, phone provider, software vendors, and everyone else — so you don't have to sit on hold.
vCIO & Strategy
A dedicated virtual CIO builds your technology roadmap, manages your IT budget, and aligns every dollar with your business goals.
Documentation
Every password, configuration, and network diagram — documented, maintained, and accessible. No more tribal knowledge or single points of failure.
From chaos to clarity in 30 days
Our onboarding process is structured, documented, and designed to cause zero disruption to your team.
Discovery & Assessment
We run our Circle of Six methodology to understand your business, processes, and infrastructure top-to-bottom. No assumptions — just data.
- Full network and infrastructure audit
- Security vulnerability scan
- Stakeholder interviews and workflow mapping
Deep Dive Assessment
120+ point infrastructure checklist
Deployment & Migration
We deploy our monitoring agents, configure your systems, and migrate management — all behind the scenes. Your team keeps working without interruption.
- Monitoring agent deployment on all endpoints
- Security stack installation and configuration
- Complete environment documentation
Zero-Downtime Rollout
No disruption to daily operations
Optimization & Handoff
We resolve any immediate issues found during assessment, introduce your team to the help desk, and deliver your first technology roadmap.
- Critical issue remediation
- Team onboarding and help desk walkthrough
- 90-day technology roadmap delivery
Roadmap Delivered
Prioritized plan with clear ROI projections
Simple, transparent pricing
No per-incident fees, no surprise invoices. One monthly price based on your user count.
- Unlimited help desk support
- 24/7 monitoring and alerting
- Patch management and updates
- Vendor management
- vCIO and technology roadmap
- Full documentation
Cybersecurity and backup add-ons available
Get a free IT assessment
We'll audit your current setup, identify risks, and show you exactly what managed IT would look like for your organization — at no cost.